How is GHD creating real value for clients with AI augmentation

For GHD, AI is an enabler of better decisions, stronger performance, and sustained value creation for clients and communities. 

Recently, GHD leaders from around the world came together in Boston for AI Strategy and Transformation workshops hosted by Harvard Business School. The most important insight was that AI transformation cannot be delivered like a traditional technology program, with a clear blueprint and benchmarks. Instead, the challenge is to create conditions for continuous transformation while maintaining trust, accountability and operational performance. 

GHD’s participation in the workshop was facilitated via the Frontier Firm AI Initiative with the Harvard Business School AI Institute and Microsoft. As an early adopter of AI tools, it is one of the inaugural Frontier Firm participants. Through collaboration, Frontier Firm participants aim to develop new business models and organisational models to redefine ways of working for the AI era. 

“We’re at an inflection point. AI isn’t a technology project. It has implications for our business model, operating model, leadership, workforce and culture,” says Jim Giannopoulos, CEO.   

“Looking at this nexus between now what the machine can do through AI, what it is that humans can uniquely do, and then what can we do together to create new value, I think is the absolute frontier that we’ve been exploring. This is an era where curiosity is capital,” says Sonia Adams, Chief Client Officer. 

“GHD is addressing the last mile challenge of implementing AI in our operations and delivery through thinking very carefully about how we go from piloting to experimentation into scaled adoption and delivery,” says Paul Murphy, CIO.  “Many AI pilots and programs fail not because they aren’t the right ideas, but they don’t have the scalability predefined.” 

Hear from GHD leaders how the company is moving beyond incremental productivity gains to change behaviours, workflows and client outcomes. 

Acerca de GHD

GHD es una empresa líder en servicios profesionales que opera en los mercados mundiales de agua, energía y recursos, medio ambiente, infraestructura y edificaciones, y transporte. Comprometidos con la visión de garantizar que el agua, la energía y las comunidades sean sostenibles para las futuras generaciones, GHD ofrece soluciones en consultoría, servicios digitales, ingeniería, arquitectura, medio ambiente y construcción a clientes del sector público y privado. Fundada en 1928 y propiedad de sus trabajadores, GHD cuenta con una red de más de 12.000 profesionales en más de 165 oficinas en cinco continentes.