Innovation Consulting: D-Lab

Shaping the future of leading organisations
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Keeping pace with the rate of change, disruption and uncertainty is imperative for organisations. No longer a ‘nice-to-have’, innovation is as essential for survival as it is for growth. Those organisations and individuals still relying on legacy approaches and old-school processes are placing themselves at risk.
Whether you’re at the beginning of your digital transformation journey, looking to re-invent your business model to tap into new markets or wanting to apply innovation to address your most complex business challenges — our team can help.
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To create lasting community benefit in today’s rapidly changing world, we need to work and think differently.
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D-Lab is GHD Digital’s award-winning innovation consulting practice, partnering with you to imagine, transform and innovate your future.

Our team of innovation specialists and intrapreneurs work at the intersection of people, business, technology, and creativity, to devise strategies and innovative solutions that deliver exceptional results and create new business value.

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Whether you’re at the beginning of your digital transformation journey, require support envisioning and de-risking your future energy transition, looking to re-invent your business model to tap into new markets or wanting to apply innovation to address your most complex business challenges — our team can help.

Digital strategy and transformation

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We work with you to establish your digital vision and strategy and create a customised strategic roadmap to get you there.

Our team takes a business-first perspective to devise a path forward to successfully achieve your transformation ambition and realise your digital investments. We cut across multiple functions, from asset management to finance, to foster cross-functional transformation. We help you maximise the business benefits of investing in digital initiatives, and understanding what, where and how much you'll need to invest to deliver your vision and business outcomes.

Innovation management

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We help you build, evolve, and sustain your innovation capabilities. Our team of innovation specialists establish the right environment, mindset, processes, and partner ecosystem, to turn ideas into new business value.

Working with your team, we co-design ambitious visions for your business or assets, build compelling strategies, roadmaps, and business cases, as well as ignite your innovation journey through selected pilot projects. Combined with the right culture and organisational design, we work with you to sustain your innovation efforts and deliver untapped value for your organisation, customers, and communities.

Human-centred design

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By putting real people at the centre of the design process, we help you build a customer-centric and innovative organisation. Through co-design, both clients and stakeholders are involved in every step of the innovation process, which de-risks resistance and increases the likelihood of adoption.

Our human-centred design specialists help you develop and implement customer strategies, design differentiated experiences, and deliver better products and services that drive usage and intended behaviour.

Strategic change and culture

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In the Industrial Age, organisations were forced to deliver increased efficiency and productivity. Today’s Fourth Industrial Revolution and post-pandemic environment requires leaders to shift from a ‘command and control’ model to ‘collaborative and adaptive’.

We align leaders on strategic initiatives that require cultural change, and shifts in behaviours, mindsets and ways of working. We help organisations reinvent themselves as new opportunities and challenges emerge, leading to greater buy-in in critical transformation programs and increases competitive edge and relevance.

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