Transform – Tomorrow’s thinking, today: Knowledge management and AI – Episode 21
At a glance
In this episode, we explore why better decisions depend on more than data, and how organisations can create the context and shared understanding needed to turn information into action. As infrastructure organisations invest in AI, we examine the role of knowledge management, building trusted information environments and why the connections between information are often as valuable as the information itself.
About this episode
In this episode of Transform, Asem Zabin (Executive Advisor – Data & Insights, GHD) is joined by Jessica Talisman (Knowledge Graph and Ontology Specialist) to discuss the challenge of turning infrastructure data into trusted, actionable intelligence.
As organisations invest in AI, many expect larger volumes of data to deliver better outcomes. We discuss why that expectation often falls short and examine how the quality, context and relationships within information shape the performance of AI systems.
Drawing on Jessica's experience in ontologies, knowledge management and knowledge graphs, we explore practical ways organisations can strengthen the information foundations that support AI. The conversation covers information discoverability, governance, digital twins and the value of a shared vocabulary across complex organisations. We also discuss why building organisational capability remains critical alongside technology investment.
The discussion examines how infrastructure owners can build confidence in the information that supports operational decisions. It offers a practical perspective on creating connected knowledge, improving insight and gaining greater value from existing data assets.