Beyond the backlash: Building trust when infrastructure divides
GHD Accredited Technical Masterclass
Heightened public scrutiny, polarised views and social opposition are making infrastructure projects harder to deliver than ever across energy, water, transport and emerging industries. Technical excellence alone is no longer enough to secure community confidence and project success, positioning trust as a key delivery driver instead of a nice to have.
This 60-minute masterclass explores trust as a critical element of successful project delivery rather than a communication challenge. Drawing on behavioural science, social licence experience, and lessons from real infrastructure projects, participants will gain practical insights into how trust influences project outcomes and how organisations can respond when confidence begins to erode.
By attending this masterclass, you'll be able to
- Explain the behavioural and social drivers that influence community trust, opposition, and acceptance of infrastructure projects.
- Recognise early indicators that trust is strengthening, stagnating, or deteriorating, and explain how project decisions influence stakeholder confidence.
- Identify practical actions that project teams and leaders can take to build trust and maintain social licence throughout the project lifecycle
Earn IACET-Accredited Continuing Education Units
As an IACET Accredited Provider, GHD offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard.